- What is your physical address?
We are located at the following physical address:
17 Victoria Park Drive, South End, Port Elizabeth, Eastern Cape, South Africa, 6070
- What is your VAT number?
We are not VAT registered.
- Which payment methods are available?
We currently accept payments by EFT (Electronic Funds Transfer) or cash. There are presently no on-site debit/credit card facilities. A deposit of 50% is required to secure a booking.
- What is your cancellation and refund policy?
Cancellation Notice % Of Deposit Refunded 30 Days or More 100% 15 – 29 Days 50% 8 – 14 Days 25% 0 – 7 Days No Refund Early Departure No Refund No Show No Refund
- What are your check-in and check-out times?
Check-in is 14:00. Check-out is 10:00
- When does your high season run?
High season runs from December 15th to February 28th, annually.